SHIPPING
- Processing Time: Orders are typically processed within 14-18 business days (excluding weekends and holidays).
- Shipping Methods: We offer Standard shipping. Free shipping for orders over $150.00 .
- Order Tracking: You will receive a tracking number to monitor your package's status.
- Shipping Delays: Unforeseen circumstances may cause delays; we'll keep you informed.
- Incorrect Address: Please provide accurate shipping information to avoid additional fees.
- Lost or Damaged Packages: We are not liable but will assist in resolving any issues. However please contact us if this was to ever occur.
- Pickup Option (If applicable): Local pickup option available.
- Free Shipping Promotions: Keep an eye out for our occasional free shipping offers.
Note: This policy is subject to change. For updates, refer to our website's shipping policy page.
Thank you for choosing FrayOptics. We value your business!
RETURNS
FrayOptics Eyewear may be retunred or exchanged within 14 days from delivery date. Items must be in their original condition with all items intact, damaged eyewear will not be accepted.
NOTE: All sales are FINAL, including prescription eyewear. Returns will not be granted.
